Privacy Policy

When you use Encore, we may collect information that you provide directly to us, including:

• Account Information: Your name, email address, username, and other information associated with your Encore account.
• Profile Information: Information you choose to add to your profile.
• User-Generated Content: Concert ratings, reviews, posts, comments, and other content you choose to create or share through Encore.
• Photos and Videos: Photos or videos that you voluntarily select and upload through Encore.
• Usage and Technical Information: Certain technical information may be processed as necessary to operate, secure, troubleshoot, and maintain the service.

Encore only accesses photos or videos that you choose to select or provide through the app.

We may use information collected through Encore to:

• Create, authenticate, and manage user accounts.
• Provide Encore's features and functionality.
• Display your profile and content you choose to share.
• Allow users to rate, review, share, and interact with concert experiences.
• Maintain the security and reliability of Encore.
• Diagnose technical problems and improve the functionality and performance of the service.
• Respond to support, privacy, or account-related requests.

Encore includes social features that allow users to share content with others. Information and content that users intentionally post publicly or share with other users, including profile information, concert activity, ratings, reviews, photos, and videos, may be visible to other Encore users. Users should avoid posting information that they do not want others to see.

Encore relies on third-party service providers to provide infrastructure and operate certain features of the service. These providers may process information on our behalf when necessary to provide their services. Encore currently uses services including Base44 for application infrastructure and backend functionality and Cloudflare for services including media delivery and storage. These providers process information according to their own terms and privacy practices. Encore does not sell users' personal information.

Encore does not currently use users' names, email addresses, or other personal information to track users across apps or websites owned by other companies for targeted advertising purposes. If Encore's advertising or tracking practices materially change in the future, this Privacy Policy and applicable privacy disclosures will be updated as required.

We retain information for as long as reasonably necessary to provide Encore, maintain user accounts, comply with applicable obligations, resolve disputes, and protect the security and integrity of the service. Information may be deleted or anonymized when it is no longer reasonably necessary for these purposes.

Users may request deletion of their Encore account and associated personal information. Where account deletion is available directly within Encore, users may initiate deletion through the applicable account or profile settings. Users may also contact us using the contact information below regarding privacy or data-deletion questions. Some information may be retained where reasonably necessary to comply with legal obligations, prevent fraud or abuse, resolve disputes, or enforce applicable agreements.

We use reasonable measures designed to protect information processed through Encore. However, no method of electronic transmission or storage can be guaranteed to be completely secure, and we cannot guarantee absolute security.

Encore is not intended to knowingly collect personal information from children in violation of applicable law. If we become aware that personal information from a child has been collected in circumstances requiring parental consent or deletion under applicable law, we will take appropriate steps to address the information.

Users may choose what information and content they provide through Encore. Certain information may be necessary to create an account or use particular features. Users may also request access to, correction of, or deletion of personal information where applicable.

We may update this Privacy Policy as Encore develops or as our privacy practices or legal obligations change. When the policy is updated, the effective date at the top of this page will be revised.

For questions about this Privacy Policy, personal information, or account deletion, contact:

Email: encoremusicexperience@gmail.com